Privacy Policy – 3 Patti Sky Data Protection

1. Who We Are

3 Patti Sky is an online gaming and sports betting platform serving players in Pakistan. When we refer to "3 Patti Sky", "we", "us" or "our" in this Privacy Policy, we mean the operator of the 3 Patti Sky platform available at 3pattisky.onl.

This Privacy Policy describes how we handle the personal information of registered players and visitors to our platform. It covers data collected through the website, the 3 Patti Sky mobile app, live chat, email correspondence and any other channel through which you interact with us.

This policy applies to all players in Pakistan and is written in plain English so it is easy to understand. We do not use unnecessary legal jargon. If something is unclear, please reach out to our support team — they are available 24/7 via live chat.

2. Data We Collect

We only collect information that is genuinely needed to operate your account, process transactions and improve your experience. Below is a summary of the categories of data we may collect:

2.1 Registration Data

When you create a 3 Patti Sky account we collect your name, date of birth, email address, mobile number, and preferred language. This information is required to set up and identify your account.

2.2 Identity Verification Data

To verify that you are who you say you are — and that you meet our minimum age requirement of 18 — we may ask you to provide a copy of your CNIC (Computerised National Identity Card) or other acceptable government-issued identity document. This information is collected only when required and is handled with the highest level of care.

2.3 Financial Data

We collect details related to your deposits and withdrawals, including your JazzCash or Easypaisa mobile number, bank account details, Raast ID or card information as relevant to the payment method you use. We do not store full card numbers on our servers — card data is handled directly by our PCI-compliant payment processor.

2.4 Transaction History

We maintain a record of all deposits, withdrawals, bets, game activity and bonus transactions on your account. This record is necessary for account management, dispute resolution and regulatory compliance.

2.5 Device & Technical Data

When you visit 3 Patti Sky or use the app, we automatically collect certain technical information including your IP address, device type, operating system, browser type, screen resolution and session duration. This data helps us optimise the platform and detect fraudulent activity.

2.6 Communications Data

If you contact our support team via live chat or email, we retain a record of that conversation. This allows us to provide consistent support and refer back to previous interactions if needed.

3. How We Use Your Data

The data we collect is used for clearly defined purposes. The table below summarises the main ways your information is used and the reason for each:

We do not use your personal data for any purpose not listed above without first informing you and, where required, obtaining your consent.

4. Who We Share Your Data With

We do not sell your personal data to third parties. We only share your information with trusted service providers who need it to carry out specific functions on our behalf, or where we are required to do so by law. Below are the categories of third parties who may receive your data:

4.1 Payment Processors

To process your PKR deposits and withdrawals, we share relevant financial information with our payment partners including JazzCash, Easypaisa, Raast and bank transfer services. These providers are bound by their own strict data protection obligations and are only permitted to use your data to complete the transaction in question.

4.2 Identity Verification Services

When enhanced identity verification is required, we may share your CNIC information with a third-party verification provider. These providers operate under strict confidentiality agreements and use the data solely for the verification process.

4.3 Technology & Platform Providers

We work with game software providers, platform infrastructure companies and cloud hosting services to deliver the 3 Patti Sky experience. These providers may process technical and usage data as part of their service delivery. They are contractually prohibited from using your data for any other purpose.

4.4 Fraud Prevention & Security

We may share device data, IP addresses and transaction patterns with fraud prevention services to detect and prevent unauthorised activity, bonus abuse and money laundering. This protects all players on the platform.

4.5 Legal & Regulatory Obligations

Where required by applicable law, court order or authority request, we may be obligated to disclose certain account or transaction information. We will only do so to the extent strictly required and will inform you where we are legally permitted to do so.

5. Payment Data

Because 3 Patti Sky processes real-money transactions in PKR, we take payment data security especially seriously. Here is how your financial information is handled:

• All payment pages and API connections use SSL/TLS encryption. Your financial details are never transmitted in plain text.
• Full card numbers are not stored on 3 Patti Sky servers. Card transactions are tokenised and handled by our PCI DSS-compliant payment gateway.
• JazzCash and Easypaisa mobile wallet numbers are stored in encrypted form and used only to process your requested transactions.
• Bank account details and Raast IDs are retained only for as long as needed to process and confirm the relevant transaction.
• You should never share your JazzCash PIN, Easypaisa PIN or bank passwords with anyone — including 3 Patti Sky staff. Our team will never ask for these credentials.

6. Cookies & Tracking

3 Patti Sky uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use the site. Here is a breakdown of the types of cookies we use:

6.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They keep you logged in during your session, remember your preferences and ensure the site loads correctly. You cannot opt out of strictly necessary cookies as the platform cannot operate without them.

6.2 Performance & Analytics Cookies

We use analytics tools to understand which pages are most popular, how long players spend on different sections, and where players encounter difficulty. This data is aggregated and anonymised — it cannot be used to identify you personally. It helps us improve the platform experience for all Pakistan players.

6.3 Functionality Cookies

These cookies remember choices you make — such as your preferred language, display settings or recently played games — so you do not have to reconfigure them every time you visit.

6.4 Managing Cookies

You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 3 Patti Sky platform. Full instructions for managing cookies are available in the help section of your browser.

7. How Long We Keep Your Data

We do not keep your personal data for longer than is necessary. The retention period depends on the type of data and the purpose for which it was collected:

• Account Data: Retained for as long as your account is active, and for a defined period after account closure to meet our record-keeping obligations.
• Transaction Records: Retained for a minimum of five years from the date of the transaction. This is necessary for financial record-keeping and to assist with any disputes.
• Identity Verification Documents: Retained for the duration of your account and for a period following closure as required by applicable anti-money laundering obligations.
• Communications & Support Records: Typically retained for two years from the date of the interaction, unless the content is relevant to an ongoing matter.
• Technical & Device Data: Retained for up to twelve months unless required for a specific investigation or security review.
• Marketing Preferences: Retained until you withdraw consent or close your account, whichever comes first.

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you.

8. Your Rights

As a player on 3 Patti Sky you have rights over your personal data. We are committed to honouring these rights promptly and without unnecessary complexity. Your key rights include:

• Right of Access: You can request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe.
• Right to Correction: If any of your personal data is inaccurate or out of date, you have the right to ask us to correct it. You can update basic account details directly from your account settings.
• Right to Deletion: You can ask us to delete your personal data. We will comply where we are not legally required to retain it. Note that some data — such as transaction records — may need to be retained for legal reasons even after your account is closed.
• Right to Restrict Processing: In certain circumstances you can ask us to restrict how we use your data while a dispute or correction request is being resolved.
• Right to Object to Marketing: You can opt out of promotional communications at any time through your account settings or by contacting support. Opting out of marketing will not affect your ability to use the platform.
• Right to Data Portability: Where technically feasible, you can request that we provide your data in a structured, commonly used format so you can transfer it elsewhere.

To exercise any of these rights, contact our support team via live chat or at [email protected]. We will verify your identity before processing any data request to protect your security.

9. Data Security

3 Patti Sky takes technical and organisational steps to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. Our security measures include:

• SSL/TLS encryption across all pages and API connections on the platform and app.
• Encrypted storage for all sensitive personal and financial data on our servers.
• Access controls that restrict which staff members can view personal player data, based on their specific role and responsibilities.
• Regular internal security reviews and monitoring for unusual access patterns or suspicious activity.
• Secure processes for handling identity documents submitted for verification, with strict retention limits.

While we take all reasonable steps to protect your data, no system is completely immune from risk. You can help protect your account by using a strong, unique password, keeping your login credentials private and enabling any two-factor authentication options available in your account settings.

10. Minors

3 Patti Sky is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. Age verification is part of our registration and withdrawal process precisely to enforce this requirement.

If we become aware that a player has provided false age information and is under 18, we will immediately close the account, void all activity associated with it and securely delete any personal data collected. Any funds deposited by an underage player will be returned through the original payment method.

If you are a parent or guardian and believe a minor has registered on 3 Patti Sky, please contact our support team immediately with details so we can investigate and take appropriate action.

11. Marketing Communications

We would like to keep you informed about promotions, bonuses, cricket betting offers during PSL season, new game launches and other platform news. We will only send you marketing communications where you have opted in to receive them during registration or through your account settings.

Marketing communications may be sent via:

• Email — Promotional offers, bonus alerts and platform updates to your registered email address.
• SMS — Short notifications about active promotions or account activity to your registered mobile number.
• In-Platform Notifications — Pop-up or banner messages shown within the 3 Patti Sky website or app.

You can opt out of any or all marketing channels at any time through the notification preferences section of your account settings, or by contacting support. Opting out of marketing has no effect on important account-related communications such as deposit confirmations, withdrawal updates or security alerts — these will continue to be sent as they are necessary for the operation of your account.

12. Policy Changes

We may update this Privacy Policy from time to time as the platform evolves, as our practices change, or as relevant obligations develop. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Display a notice on the platform or within your account notifying you of the change.
• Where changes significantly affect how we use your data, send a notification to your registered email address before the new policy takes effect.

We encourage you to review this page periodically. Your continued use of 3 Patti Sky after any updated Privacy Policy has been posted constitutes your acceptance of those changes.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, please reach out to our support team. We are available 24 hours a day, seven days a week.